dailywin Privacy Policy

1. Who We Are / Data Controller

dailywin operates the online casino and sports betting platform accessible at dailywin.biz. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), dailywin acts as the Personal Information Controller ("PIC") in respect of the personal data of all registered Players and website visitors.

Our designated Data Protection Officer ("DPO") can be reached at [email protected] (displayed as plain text; this is not a hyperlink). All formal data privacy requests, complaints, and inquiries should be directed to the DPO in writing. dailywin will acknowledge receipt within five (5) business days and provide a substantive response within fifteen (15) business days of receipt, unless the complexity of the request necessitates an extension, in which case we will notify you.

2. Personal Data We Collect

dailywin collects personal data through several channels, including the account registration process, KYC verification submissions, payment transactions, gameplay activity, customer support interactions, and automated technical means. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, gender, government-issued identification numbers (e.g., Philippine passport, driver's licence, SSS/GSIS ID, UMID, voter's ID, PhilHealth ID).
• Contact Data: Registered mobile number (Philippine format), email address, residential or billing address (city/municipality, province, ZIP code).
• Financial Data: GCash mobile number, Maya account identifier, bank account name and account number (for BPI, BDO, Metrobank transfers), cryptocurrency wallet address (for USDT TRC20). Full payment credentials are never stored by dailywin — all sensitive payment details are tokenised by the relevant payment processor.
• KYC Documentation: Scanned or photographed copies of government-issued ID and selfie photographs submitted for identity verification purposes.
• Transaction Data: Records of deposits, withdrawals, bonus claims, game bets, and winnings associated with your dailywin account.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, session duration, and access timestamps.
• Usage Data: Game history, betting patterns, preferred game categories, and platform navigation data collected through cookies and analytics tools.
• Communications Data: Records of customer support conversations, complaint submissions, and any other communications you send to dailywin.

3. How We Use Your Data

dailywin processes your personal data for the following purposes:

• Account creation and management: To register your dailywin account, verify your identity, authenticate your logins, and maintain your account in good standing.
• Service delivery: To provide access to the games, betting markets, and other features of the dailywin platform, and to process deposits, withdrawals, and bonus transactions.
• KYC and regulatory compliance: To fulfil our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA) as amended by Republic Act 10365, and related guidelines issued by the Anti-Money Laundering Council (AMLC). This includes storing transaction records and filing suspicious transaction reports where mandated.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and, where appropriate, apply protective measures or reach out to the Player.
• Fraud prevention and security: To detect and prevent fraud, account takeover, money laundering, bonus abuse, and other prohibited activities on the platform.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of dailywin's support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where a legitimate interest applies. You may opt out of marketing communications at any time via your account settings.
• Platform improvement: To analyse aggregated and anonymised usage data in order to improve game performance, platform stability, and user experience.

4. Legal Basis for Processing

Under the DPA, dailywin relies on the following lawful bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and dailywin — i.e., operating your account and delivering the services you have requested.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR directives, AMLA obligations, and National Privacy Commission ("NPC") regulations.
• Legitimate interests: Processing necessary for dailywin's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent (e.g., for direct marketing), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and Tracking Technologies

dailywin uses cookies, pixel tags, and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device by your browser. We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in to your dailywin account and security tokens. These cannot be disabled without rendering the Platform unusable.
• Performance and analytics cookies: Used to collect anonymised data about how Players interact with dailywin — which pages are visited most, how long sessions last, and which features are used. This data helps us improve the platform.
• Functional cookies: Remember your preferences such as language settings and game filters so you don't need to reconfigure them on each visit.

You can manage non-essential cookies through your browser settings. Disabling performance or functional cookies will not prevent you from using core dailywin features but may affect your browsing experience. dailywin does not use third-party advertising cookies or cross-site tracking technologies for the purpose of selling advertising.

6. Data Sharing and Disclosure

dailywin does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following circumstances:

• Service providers: Trusted third-party processors acting under data processing agreements, including payment gateway providers (GCash, Maya, BPI), KYC and identity verification services, game software providers, and cloud hosting infrastructure providers. All service providers are contractually bound to process your data only on dailywin's instructions and to maintain appropriate security standards.
• Regulatory authorities: PAGCOR, the AMLC, the National Privacy Commission, and other competent Philippine regulatory authorities, where disclosure is required by law or regulatory direction.
• Law enforcement: Philippine law enforcement agencies, where dailywin is compelled by valid legal process (court order, subpoena) or where disclosure is necessary to prevent imminent harm.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of dailywin's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

7. International Data Transfers

Some of dailywin's service providers — particularly game software studios and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred to a country that does not offer a level of data protection equivalent to the DPA, dailywin implements appropriate safeguards, including contractual clauses approved by the National Privacy Commission, to ensure your data remains protected in accordance with Philippine law.

8. Data Retention

dailywin retains your personal data for as long as your account remains active and for such additional periods as are required by law or legitimate business necessity. Specifically:

• Account and KYC records are retained for a minimum of five (5) years following account closure, as required under AMLA regulations.
• Financial transaction records are retained for a minimum of five (5) years, consistent with PAGCOR record-keeping requirements.
• Customer support communications are retained for two (2) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-approved disposal procedures.

9. Security Measures

dailywin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; tokenisation of all payment credentials; two-factor authentication options for account login; strict access controls limiting employee access to personal data on a need-to-know basis; regular third-party security audits and penetration testing; and an incident response plan aligned with DPA breach notification requirements.

In the event of a personal data breach that is likely to result in serious harm to affected Players, dailywin will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected Players without undue delay, in accordance with NPC Circular 16-03.

10. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by dailywin:

• Right to be informed: The right to be told what personal data dailywin collects and how it is used — which this Policy fulfils.
• Right of access: The right to obtain a copy of your personal data held by dailywin.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations (e.g., AMLA record-keeping) that may override this right.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe dailywin has violated your data privacy rights.

To exercise any of these rights, submit a written request to the dailywin Data Protection Officer at [email protected]. We will respond within fifteen (15) business days. Some requests may require identity verification before processing.

11. Children and Minors

dailywin strictly prohibits the use of its platform by individuals under the age of 21 years. The Platform is not directed at, and does not knowingly collect personal data from, persons under 21. If dailywin becomes aware that personal data has been collected from a person under 21 without verified parental or guardian consent — and in any event in breach of PAGCOR age requirements — such data will be deleted promptly and the associated account will be closed.

If you believe a minor has registered on the dailywin platform, please notify us immediately at [email protected].

12. Changes to This Policy

dailywin reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification or in-platform alert at least fourteen (14) days before the revised Policy takes effect. The "Last updated" date at the top of this page will be revised accordingly. Your continued use of the dailywin platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised terms, you must stop using the Platform and contact us to close your account.

Privacy questions? Contact the dailywin Data Protection Officer at [email protected] (plain text — not a clickable link). Available Monday–Sunday, 9 AM–9 PM Philippine Standard Time, with acknowledgement responses 24/7.